Collection, Use, Sharing – We do not share and only collect the information you voluntarily give us via email, when placing orders or direct contact from you. We will not contact you otherwise unless you sign up for our newsletter to receive emails about specials, new products or services.
Access, Control, Information – You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or contact form on our website to see what data we have about you, make changes or request that we delete any data we have that references you.
Placing Orders – When placing orders, you must provide contact information like your name, email and shipping address. Financial information is never collected via our website. The option to pay via Paypal is offered on the checkout page but this information is not shared with us even after the order is placed.
Security, Protection – We do not collect or save any credit card payment information on our website and only use https encryption pages for name and address information you submit to us when an order is placed.
Tracking, Cookies – A cookie is a piece of data stored on your computer, phone, etc that can improve your visit to our site. It helps identify repeat visitors but in no way is linked to any personally identifiable information. You can disable cookies if desired.
Q. Why do You Use Paypal to Process Orders?
PayPay, an Online Payment Service has Proven Itself to be Optimal for Both the Buyer & Seller. We Use it for 3 Reasons:
1) Easy Simple Payment Processing of Your Order
2) Security – We Never See Your Credit Card Number or Banking Info…Ever!
3) Outstanding Buyer Protection Policy PayPal Consumer Protection Policy
Q. Do I Need to Have a PayPal Account to Order from You?
A. Absolutely Not
Q. Is My Credit Card Information Safe?
A. PayPal Uses the Latest SSL Encryption Technology and Other Methods to Protect Your Credit Card Information From Fraudulent Activity.
Q. I Don’t Have or Want to Use a Credit Card. How do I Order?
A. No problem. Beside Processing Credit Card Transactions, PayPal Also Offers Echeck Processing.
Q. What About Returns?
A. We Accept Returns on Merchandise Purchased From Us Within a 14 Day Period From the Date You Receive the Order. Products Must be Unopened & in Unused Condition. Please Contact Us for Instructions via Email 1st & Include Your Order Information & the Reason Why You Would Like to Return the Item. Due to Time Constraints and the Expectation that Customs May Open and Inspect Packages Beyond Our Control, We do not Accept Returns for Non USA Orders.
Q. Can I Use my Tax Exempt # When Ordering?
A. NC Sales Tax is Applied to NC Orders Only. If You are a Tax Exempt Org Located in NC, Please Fax Proof of Tax Exempt Status to: (206) 338-3762. All Exemption Will be Kept on File For Future Orders.
Q. Do you have Mail-Order Catalogs Available?
A. No…Please Find Our Products Listed on This Website.
Q. Are You Open to the Public?
A. Not Currently.